NETWORKING / LIVE STREAMING / ON-DEMAND VIEWING / LOGIN DIFFICULTY / VIRTUAL EXHIBIT HALL / TOGETHER APARTY
This page is designed to answer many of the questions you may have as a virtual attendee of Commercial UAV Expo Americas 2020, from logging in and networking with peers to attending virtual sessions and technical troubleshooting.
Attendee Questions
Many of the questions you have will be answered below. Still need assistance?
>For questions related to registering or to upgrade to a full conference pass, please email registration@divcom.com.
>For other attendee questions, please email info@expouav.com.
Exhibitor Questions
If you have questions or need assistance regarding your virtual booth on or before Monday, September 14, please email customerservice@divcom.com.
If you have questions or need assistance regarding your virtual booth from Tuesday, September 15 through Thursday, September 17 (during Exhibit Hall Hours and Power Hours), please visit the Virtual Exhibit Help Desk. Enter any issues you are having in the “chat” feature; our team will be monitoring and work with you or turn over to the virtual platform tech team for assistance. Please note: these instructions are for exhibitors only.
Presenter/Speaker Questions
If you have questions or need assistance regarding your session on or before Monday, September 14, please email info@expouav.com.
If you have questions or need assistance during your session, please enter your question in the “moderator” chat indicated by the circled star icon in the chat box. Our team will be monitoring and will work with you or turn over to the virtual platform tech team for assistance.
Sponsored by:
Once you are registered for Commercial UAV Expo Americas, you can start networking with attendees and exhibitors!
Take the work out of networking. It’s easy to take advantage of personalized matchmaking through our AI-powered networking tool Commercial UAV Expo Connect powered by Grip and sponsored by DroneUp. Here’s what you need to know to start connecting and grow your network.
Requesting a reminder will send you an email with your ID. (Check your Spam filter!)
Connections and Meetings are a core element of a successful event experience. We’ve made this as easy as possible, distilling it down to 4 simple steps to get a calendar full of meetings!
To get the best recommendations of people to meet and increase the chances that people accept your meetings, one element is absolutely crucial: complete your profile!
Add a profile image, fill out your summary and answer the event-specific questions.
Get recommendations and search and scroll through lists to request meetings for a time and date that works for you.
View this comprehensive guide for detailed information or check out our onboarding video:
Need help? Email support@gripcontact.com.
Follow the step below to watch the live-streamed content but first:
A: You may log in ahead of the event or during the live event. Either way, navigate to the Commercial UAV Expo Americas Virtual Event Agenda.
All passes include access to Keynotes, Emerging Technology Gallery, Company Spotlights, Women in Drones Panel, Virtual “Outdoor” Flying Demonstration Galleries, Roundtable Discussion Groups, and Tiki Tuesday with Bamboo Sam. Access these sessions here »
A: The Agenda lets you search for sessions by keyword, and filter by time, industry and more. When a session you’re interested in is about to begin or has already started, simply click the “Join Broadcast” or “Join Now” button next to it.
A. All live sessions will take place in the US Pacific Time Zone. Conveniently, your local time zone will be noted next to the live streaming time, as you can see here:
View sessions live if you would like to participate in live Q&A and chat. If timing is not convenient, you can always view the session on your own timetable on-demand.
A: This guide provides system requirements and troubleshooting.
This guide provides information on third-party cookies. Bizzabo, our content platform, requires third-party cookie consent to display the virtual session video player, provide your personalized agenda and additional engagement tools.
This guide has general troubleshooting information if you’re having trouble.
To reach the event team, email info@expouav.com.
If you still have issues, you can contact our platform support team via support@bizzabo.com.
If you missed a live session, it will be available for on-demand viewing within an hour of ending. Sessions will be available on-demand for 30 days after the event ends. Note: as with live content, on-demand access is based on ticket level. If you select a session that you do not have access to, you may upgrade your registration by emailing registration@divcom.com.
A. Approximately an hour after a session has ended, it will be available for on-demand viewing as indicated by this button:
As with live streaming, certain sessions are only available to Full Conference Pass Holders. If you select a session that you do not have access to, you may upgrade your registration by emailing registration@divcom.com.
On-demand viewing will be available for 30 days following the live event. Sessions will be accessible from the Agenda page.
A: Be sure that the email you’re using is the one you used to register for your ticket. Use Chrome or Firefox instead of Safari. Allow cookies from www.bizzabo.com (our virtual platform). If you’re still having trouble, you can reach out to support@bizzabo.com.
In this new environment, leading vendors have crafted their virtual booths to take full advantage of the online format. Browse booths to learn about the company and products during Virtual Exhibit Hall Hours or interact with the exhibits, schedule live meetings and product demos, participate in live chat and Q&A during Exhibit Hall “Power Hours.”
Wednesday, September 16 & Thursday, September 17 | 9:00 AM – 5:00 PM PT
Peruse the Virtual Booths during Virtual Exhibit Hall Hours to learn about companies and products, view and download PDFS and videos, and reach out to booth personnel to schedule meetings.
Wednesday, September 16 & Thursday, September 17 | 10:00 AM – 1:00 PM & 3:00 PM – 5:00 PM PT
Be sure to visit the Exhibit Hall during “Power Hours”! It’s during these time blocks that all the live interaction will take place, from one-on-one meetings with staff to product demonstrations and much more.
We can still be together while keeping our distance! The Together APARTy is a ticketed event taking place from 5:00PM – 6:00PM PT on Tuesday, Sep 15.