Virtual Event Help

1. Go to https://matchmaking.grip.events/commercialuavexpoconnect/event-login
2. Enter your email. This must be the email with which you registered for the event.

   

3. Enter your Badge/Registration ID to claim your account. This is the badge number you received via email when you registered for the event, indicated in yellow below:

   

   Requesting a reminder will send you an email with your ID. (Check your Spam filter!)

4. Create a password. You’ll use this password to access your account. You can always reset if you forget it.

Connections and Meetings are a core element of a successful event experience. We’ve made this as easy as possible, distilling it down to 4 simple steps to get a calendar full of meetings!

1. Complete your profile!

   To get the best recommendations of people to meet and increase the chances that people accept your meetings, one element is absolutely crucial: complete your profile!

   Add a profile image, fill out your summary and answer the event-specific questions.

2. Request a meeting

   Get recommendations and search and scroll through lists to request meetings for a time and date that works for you.

   

3. Accept Meetings
   Receive incoming meeting requests via notifications or in your email and accept them to have them synced to your calendar.
4. Join Meetings
   Virtual meetings can be joined 5 minutes before the scheduled start time. You can join the meeting from your email or the platform by clicking:

   

5. Rate
   Give anonymous feedback on your meeting with “Good,” “Bad,” or “Didn’t Happen” and give a reason for you rating to qualify post-event follow up.

   

View this comprehensive guide for detailed information or check out our onboarding video:

Need help? Email support@gripcontact.com.

A: You may log in ahead of the event or during the live event. Either way, navigate to the Commercial UAV Expo Americas Virtual Event Agenda.

• Prior to the event, you may select sessions you’d like to view and “star” them, which will prompt a log in.
• On the day of the event, you may log in by clicking “Join Broadcast” on any session you would like to view – again prompting a login.
• BE SURE TO USE THE EMAIL ASSOCIATED WITH YOUR TICKET REGISTRATION!
  Whether you log in in advance of the event or the day of, a magic link will be sent to your email account to click and confirm it’s you.

Note: Some sessions are only available to Full Conference Pass holders. If you select a session that you do not have access to, you may upgrade your registration by emailing registration@divcom.com. To see the sessions you can view, filter by “ticket access” at the top of the Agenda page.

All passes include access to Keynotes, Emerging Technology Gallery, Company Spotlights, Women in Drones Panel, Virtual “Outdoor” Flying Demonstration Galleries, Roundtable Discussion Groups, and Tiki Tuesday with Bamboo Sam. Access these sessions here »

A: The Agenda lets you search for sessions by keyword, and filter by time, industry and more. When a session you’re interested in is about to begin or has already started, simply click the “Join Broadcast” or “Join Now” button next to it.

A. All live sessions will take place in the US Pacific Time Zone. Conveniently, your local time zone will be noted next to the live streaming time, as you can see here:

View sessions live if you would like to participate in live Q&A and chat. If timing is not convenient, you can always view the session on your own timetable on-demand.

A: This guide provides system requirements and troubleshooting.

This guide provides information on third-party cookies. Bizzabo, our content platform, requires third-party cookie consent to display the virtual session video player, provide your personalized agenda and additional engagement tools.

This guide has general troubleshooting information if you’re having trouble.

To reach the event team, email info@expouav.com.

If you still have issues, you can contact our platform support team via support@bizzabo.com.

A. Approximately an hour after a session has ended, it will be available for on-demand viewing as indicated by this button:

As with live streaming, certain sessions are only available to Full Conference Pass Holders. If you select a session that you do not have access to, you may upgrade your registration by emailing registration@divcom.com.

On-demand viewing will be available for 30 days following the live event. Sessions will be accessible from the Agenda page.

A: Be sure that the email you’re using is the one you used to register for your ticket. Use Chrome or Firefox instead of Safari. Allow cookies from www.bizzabo.com (our virtual platform). If you’re still having trouble, you can reach out to support@bizzabo.com.

Wednesday, September 16 & Thursday, September 17 | 9:00 AM – 5:00 PM PT

Peruse the Virtual Booths during Virtual Exhibit Hall Hours to learn about companies and products, view and download PDFS and videos, and reach out to booth personnel to schedule meetings.

Wednesday, September 16 & Thursday, September 17 | 10:00 AM – 1:00 PM & 3:00 PM – 5:00 PM PT

Be sure to visit the Exhibit Hall during “Power Hours”! It’s during these time blocks that all the live interaction will take place, from one-on-one meetings with staff to product demonstrations and much more.

1. Navigate to the Together APARTy on the event agenda
2. Click the “Join Broadcast” button (Note: You’ll have to log in if you’re not already)
3. Open the box that was delivered to you, crack open your drink and snacks, and join in the fun!