Mr. Franklin McIntosh assumed the acting role of the Deputy Chief Operating Officer, Operations on June 1, 2023. As the Acting DCOO, Operations, Mr. McIntosh exercises full responsibility and authority over the Air Traffic, Flight Operations, System Operations, and Technical Operations Service Units for air traffic management, air navigation services, and flight services and operations in both the National Airspace System (NAS) and in international airspace assigned to United States control. Additionally, Mr. McIntosh is responsible for operationalizing airspace modernization initiatives and ensuring all service units are harmonized and support the mission of the ATO.
Mr. McIntosh previously served as the Vice President (VP), Safety & Technical Training in the Air Traffic Organization (ATO). As the VP, he set the vision and executive direction for a multi-layered organization of approximately 567 team members, responsible for safety, quality assurance, policy and performance, and mission support for technical training for the ATO. Mr. McIntosh oversaw the agency’s technical training and certification of the Air Traffic Control Specialists and Air Transportation System Specialists.
Mr. McIntosh was also the Director, Technical Operations, Central Service Area (CSA). He served as the key agency representative in managing air traffic control operations and services for the CSA. As the Director, Mr. McIntosh oversaw a highly technical workforce of over 6,000 employees in a complex, multi-disciplined organization responsible for the safe, efficient, and structured aircraft movement while exercising direct line authority for 128 FAA Facilities and over 90 Federal Contract Towers. He also provided advice, guidance, and oversight to the Service Area Leadership Teams regarding managing these services. He oversaw installing, maintaining, and modifying all infrastructure systems and equipment in the NAS for the CSA. Mr. McIntosh managed a $1.3B budget for the CSA, which comprises over seventeen states.
Mr. McIntosh has a 23-year career with FAA. He began his Federal civilian career as an Air Traffic Control Specialist in 2000. In 2013, he entered the manager ranks and served in multiple roles, including Operations Manager, Manager of CDM and International Operations, Air Traffic Manager, and General Manager as General Manager. Between 2018-2019, Mr. McIntosh served as the single point of contact between district facilities, senior ATO management, and the customer community. He was responsible for interagency coordination to ensure the successful integration and modernization of the NAS.
Mr. McIntosh's experience is complemented by a Bachelor of Arts in Public Administration from the University of Texas at San Antonio. He also graduated from the Federal Executive Institute with a Leadership in a Democratic Society in 2016 and is a Veteran of the US Air Force, where he served as an Air Traffic Control Specialist.