Getting regulatory approval is only part of what it takes to operate successfully in complex airspace. Whether you’re flying in a dense urban environment, coordinating with a municipality, or integrating into active airport operations, the gap between authorization and genuine acceptance requires communication, professionalism, and a deep understanding of how different stakeholders — from local authorities to air traffic control to airport operators — think about drone activity in their environments.
This session examines the full picture of what complex airspace operations demand from today’s drone professionals. Topics include navigating the permitting and insurance landscape across varying state and local jurisdictions, understanding the distinct roles of the FAA and DHS, the practical differences between commercial and recreational operations, and how to build the kind of stakeholder confidence that turns one-off approvals into sustainable long-term access. For operators looking to expand into more demanding operational environments, this session provides both the foundational knowledge and the field-tested perspective needed to do it right.
The following presentations will be shared in this session:
Navigating the Complexities of Flying Legally in Cities
Presented by Eric Thurber, Thurber Photography Services LLC
This presentation will discuss drone operations in cities and everything involved, from working with local authorities to getting the proper permits, insurance, and dealing with local municipalities. We’ll also talk about the roles FAA and DHS play, reporting flights, gray areas and how to best work with each other. Also, understanding the difference between commercial and recreational operations and what it means. Laws differ from state to state but we’ll cover all of the basics. This will be an in depth discussion and your input/questions will be welcome.
Integrating UAS Operations in Active Airport Environments
Presented by Lindsey Dreiling, Dreiling Aviation Services
Integrating drones into active airport environments requires disciplined coordination, operational transparency, and earned stakeholder confidence. This presentation draws on firsthand experience supporting routine UAS operations within Class D airspace to examine what responsible integration actually looks like in practice. Topics include coordination with air traffic control, alignment with airport operating procedures, enterprise risk and liability considerations, and the stakeholder communication strategies that determine whether drone programs gain long-term acceptance in controlled environments. Beyond minimum compliance, attendees will explore how operators manage visual and noise presence, reinforce safety perception, and maintain community trust — the factors that separate operators who are merely authorized from those who genuinely belong in the environment they’re flying in.
